Dotmaison Terms and Conditions


UK Delivery
We offer standard delivery within mainland UK. Delivery is FREE for any orders over £150.00.

Delivery dates and weeks are not guaranteed but we will do our utmost to ensure goods are delivered within the stated date or soon afterwards. We shall not be responsible for delays or failures in delivery caused by a failure to gain access to the delivery address on the agreed delivery date or because of other circumstances beyond our reasonable control. Specific delivery times and days cannot be agreed at any time in the order process.

All dates quoted for delivery are estimated delivery dates only and may be subject to change and we can accept no liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery. All orders should be dispatched within 7 days, usually in stock orders will be despatched the next working day. Customers will be notified if items will take longer than this, this will usually be for bespoke items, larger furniture products and out of stock items.

There is a flat rate for delivery to the main land UK. All orders, however big or small will cost £4.95.

Outside Mainland UK
Delivery to address outside the UK will vary in cost, please see the table below for basic bandings. Please note that we reserve the right to provide customise quotes for unusually large or heavy orders.

Zone 1 - £16.95
Zone 3 - £27.95
Zone 4 - £34.95
Belgium Bulgaria USA and Canada
Channel Islands Croatia  
France Czech Republic Zone 5 - £49.95
Germany Estonia Australia
Ireland Gibraltar  
Luxemborg Greece Zone 6 - £69.95
Netherlands Hungary Rest of World
  Latvia  
Zone 2 - £23.95 Lichstenstein  
Austria Lithuania  
Denmark Norway  
Finland Poland  
Italy Romania  
Portugal Russia  
Slovenia Slovakia  
Spain Switzerland  
Sweden Turkey